Lead retail sales operations through customer engagement, merchandising, and cash administration while supporting consistent store performance. This supervisor role centers on operational excellence and associate coaching.

As a Retail Operations Supervisor, you will oversee merchandising, freight flow, promotions, front office tasks, and weekly cash office reporting. You will model selling behaviors, support training, and address operational issues promptly. The position also involves inventory standards, visual merchandising, and health and safety procedures.

Key Responsibilities:

- Model and coach selling model behaviors for associates
- Oversee inventory, merchandising, promotions, and signage standards
- Supervise backroom organization, freight flow, and stock reporting




- Support associate training, development, and performance coaching
- Complete cash office administration and reporting weekly

Requirements:

- Three-plus years of retail customer service experience
- One to two years of supervisory experience
- Accountability for sales and service targets
- Robust prioritization, organization, and multitasking skills
- Strength and keen eye for visual merchandising

Apply retail leadership, merchandising, customer service, and cash administration skills as a Retail Operations Supervisor.

📌 Retail Sales Operations Supervisor (Miramichi)
🏢 Staples Canada
📍 Miramichi