Coordinate patient schedules with Bayshore HealthCare in Halifax using Procura, customer service expertise, and strong organizational skills. This full-time role connects patients, families, and care providers.

As a Client Scheduling Coordinator, you will process referrals, assess service needs, and assign care providers. The position requires effective communication, accurate documentation, and scheduling software proficiency. You will also address patient concerns and maintain consistent service delivery.

Key Responsibilities:

- Process funder referrals and updates in Procura
- Assess service needs with supervisors and patients
- Assign care providers by needs, location, skills, and availability
- Notify patients and staff about ongoing schedules
- Resolve patient concerns using escalation pathways

Requirements:

- Secondary school diploma
- Two years of related customer service experience
- Robust written and oral English communication
- Excellent Windows, Microsoft Office, internet, and EMR skills
- Advanced keyboarding and scheduling software competency

Use scheduling, communication, and documentation skills to coordinate dependable patient care services for Bayshore HealthCare clients in Halifax.

📌 Client Scheduling Coordinator Halifax (Halifax Regional Municipality)
🏢 Bayshore HealthCare
📍 Halifax Regional Municipality