UX Designer - Senior: On behalf of our Government Services client, Procom is searching for a UX Designer - Senior for a 10-month role. This position is an onsite position with 5 days onsite at our client's Toronto office. UX Designer - Senior - Job Description: The role is focused on service design rather than traditional UI/UX design, working with the Government Services Integration Cluster. The Senior UX Designer will lead user-centered and service design for enterprise platform features and onboarded government services, ensuring a consistent, intuitive, inclusive, and accessible experience for Ontario businesses. UX Designer - Senior - Responsibilities:

- Lead design for complex transactional services
- Develop journeys, service blueprints, wireframes, prototypes, and interaction specifications
- Conduct user research, usability testing, synthesis, and design validation
- Apply enterprise design systems and accessible interaction patterns
- Collaborate with users, ministry partners, product managers, business analysts, architects, developers, accessibility specialists, and testers
- Translate evidence and service needs into practical designs and reusable patterns
- Support implementation through detailed specifications and design reviewsUX Designer - Senior - Mandatory

Skills:





- Experience leading design for complex transactional services
- Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications
- Knowledge of AODA and WCAG requirements
- Experience conducting research, usability testing, synthesis, and design validation with diverse user groups
- Experience applying enterprise design systems and accessible interaction patterns
- Excellent visual, written, verbal, facilitation, and presentation skillsUX Designer - Senior – Nice-to-Have

Skills:

- Experience with the Ministry of Public and Business Service Delivery and Procurement
- Experience contributing to the maturity of enterprise platform design systems
- Familiarity with Ontario government services
- Ability to work effectively in a cooperative team environmentUX Designer - Senior – Assignment Length: This is a 10-month contract position. UX Designer - Senior - Start Date: ASAP.UX Designer - Senior - Assignment Location: Toronto, Ontario, Canada, onsite 5 days a week. This posting is for an existing vacancy. This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 UX Designer (Toronto)
🏢 Procom
📍 Toronto