Correction

Open to the Public

Citizen Access Lead

(Program Officer 19)

Health PEI

Location – Charlottetown

Full time Permanent (UPSE) Position

Preference to Members of UPSE Health Bargaining Unit of Health PEI

Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve.

It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system.

We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

This position provides leadership and direct project and operational support in the planning, implementation and evaluation of citizen access to health information, including personal health information through the MyHealthPEI program, in partnership with the Department of Health and Wellness, IT Shared Services, other funding partners and vendors. This position will be the HPEI lead through various implementations and guide the development of post project support, including establishing a HPEI governance structure.





This position will foster relationships between the various project stakeholders, will be a champion for change and will oversee the development and implementation of a public engagement strategy as it relates to accessing health information and personal health information. This position reports to the Manager of Health Portal and Clinical Data repository in the eHealth Clinical Operations department.

Duties:

- leads the planning, development, implementation and evaluation of citizen access to health information, including personal health information (PHI) through the MyHealthPEI program, based upon the needs of the health system, available resources and IT roadmap
- Operationally is the support for the program post go-live
- develops, in consultation with various stakeholder and leadership groups, the HPEI roadmap for releasing PHI to citizens via the MyHealthPEI program
- responsible for supporting the governance of the program-related assets for HPEI which includes developing and maintaining governance committee terms of reference, policies, and other supporting documentation
- supports the development of HPEI policy direction in terms of citizen access
- Supports communication of governance decisions back out to impacted and/or interested stakeholders, including citizens




- chairs various governance committees and is accountable to the Director and established governance structures for overall program activities and for identifying and managing risks
- utilizes digital health literacy principles to guide the development of all citizen-facing health information in collaboration with various program and services within HPEI
- provides evidence of accountability through project evaluation activities
- ensure appropriate monitoring, reporting, communication and accountability processes are established and maintained
- ensure advice/assistance on relevant redesign/changes as appropriate for the goals/outcomes
- monitor the progress of projects in consultation with various stakeholders and MyHealthPEI team members
- assess, investigate and report on critical issues and assume responsibility for assisting in effective problem solving and resolution as appropriate
- liaise with professional associations, special interest groups and organizations and other health and government departments, to ensure there is appropriate stakeholder involvement
- ensures adherence to all privacy and security policy and legislation as applicable
- in partnership with ITSS assigned resources, ensure project plan and eventual operational plan for Citizen access to PHI contains relative indicators to measure quality improvement
- work with developers on design and content for citizen access via the MyHealthPEI solution
- participate on eHealth projects having a citizen access component

Minimum Qualifications:

- University degree in a health discipline or business supplemented with relevant course work (i.e. Public Administration, program development, project management, business analysis)
- Masters would be considered an asset.
- Consi

📌 Correction - Citizen Access Lead (Program Officer 19) (Permanent Full-Time) - 175341
🏢 Health PEI
📍 Argyle Shore