Investigate complex disability claims for Canada Life using evidence based analysis, interviews, and defensible reporting in a hybrid Canadian role.

This six month temporary Claims Investigation Specialist contract supports accurate claim outcomes and financial integrity. You will assess information from multiple sources, investigate suspicious claims, and provide recommendations for benefit decisions, recoveries, or escalation. The position requires close collaboration with disability case managers and internal stakeholders.

Key Responsibilities:

- Conduct open source investigations and comprehensive claim file reviews
- Interview plan members, sponsors, tipsters, physicians, and stakeholders
- Prepare clear, objective, defensible investigative reports




- Coordinate vendors and collaborate on complex investigative files
- Negotiate overpayment repayment agreements with plan members

Requirements:

- Five or more years of disability case management experience
- Extensive knowledge of disability insurance
- Bachelor's degree or relevant college diploma
- Strong investigative planning, analytical, and critical thinking skills
- Excellent report writing, organization, and stakeholder communication abilities

Bring disability insurance expertise, investigative judgment, and transparent documentation skills to Canada Life's Claims Investigation Team.

📌 Claims Investigation Specialist Canada Life (Ottawa)
🏢 Canada Life Group
📍 Ottawa