Deliver RBC's Black Card Experience in Ottawa through client service, transaction excellence, and digital education. This full time opportunity supports Private Banking clients.

The Private Banking Associate handles servicing requests through email, phone, and in-person interactions. You will identify unmet needs through discovery, resolve concerns at first contact, and help clients use RBC through preferred channels. This future-position expression of interest requires strong organization and banking knowledge.

Key Responsibilities:

- Fulfill incoming Private Banking servicing requests
- Deliver tailored experiences through phone, email, and in-person service
- Resolve client concerns professionally, accurately, and promptly
- Provide transaction excellence and identify opportunities
- Champion digital education and technology adoption

Requirements:

- Two to three years of banking experience
- Working knowledge of Microsoft Office Suite
- Proven client service skills
- Excellent organizational skills
- French, Mandarin, or Cantonese fluency is an asset

Use banking expertise, client discovery, and digital education to strengthen Private Banking service at RBC in Ottawa.

📌 Private Banking Client Service Associate (Ahuntsic)
🏢 RBC
📍 Ahuntsic