Lead service design for Ontario government services as a Senior UX Designer onsite in Toronto, using research and accessible interaction patterns. Procom seeks a Senior UX Designer for a 10-month Government Services assignment. You will design enterprise platform features and onboarded services for Ontario businesses. The work emphasizes user-centered service design, complex transactional services, and inclusive experiences. Key Responsibilities:

Lead design for complex transactional services Develop journeys, blueprints, wireframes, and prototypes Conduct research, usability testing, and design validation Apply enterprise design systems and accessible interaction patterns Support implementation through specifications and design reviews Requirements:

Experience leading complex transactional service design Knowledge of AODA and WCAG requirements Experience researching diverse user groups Excellent visual, written, verbal, facilitation, and presentation skills Ability to work onsite five days weekly in Toronto Use service design, research, accessibility, and validation expertise to shape practical government service experiences for Ontario businesses.

📌 Senior Service Designer Toronto (Winnipeg)
🏢 Procom
📍 Winnipeg