Senior Dental Administrator | South Trail Edmonton

Smiles Dental Group | 24–29/hour + Monthly Clinic Performance Bonus Employment

Type: Full-Time

Schedule: Evening and Weekend availability requiredRole Hours: Monday–Friday, 1:00 PM–9:00 PM | Saturday, 8:00 AM–4:00 PM

The OpportunityTake the Next Step in Your Dental Administration Career.

Smiles Dental Group is looking for an experienced Senior Dental Administrator to join our busy South Edmonton practice.

We're looking for someone who knows how to keep a fast-paced dental front end running smoothly. Someone who is confident managing schedules, navigating insurance, handling billing and predeterminations, and delivering an exceptional patient experience.

As a locally owned Alberta dental group, Smiles offers the opportunity to grow within an established, collaborative team that values professionalism, initiative, and patient care.

If you have 2–4 years of dental administration experience, thrive in a busy setting, and are ready to take on greater responsibility, we'd love to hear from you.

Compensation, Benefits & Growth

We believe in recognizing experience, supporting professional development, and providing opportunities to grow.

Our package includes:

- $24–29/hour, based on dental experience and qualifications
- Monthly clinic performance bonus opportunity
- Extended health and dental benefits after three months
- Wellness reimbursement and paid vacation
- Paid continuing education and professional development
- Structured onboarding and ongoing support
- Regular performance and compensation reviews
- Opportunities for career advancement within Smiles Dental Group
- Supportive team environment and direct access to local leadership

What You'll Do

As a Senior Dental Administrator, you'll play an important role in keeping our practice organized, efficient,



and focused on patient care.

- Dental billing and insurance: Manage insurance claims, predeterminations, benefit verification, billing inquiries, payment processing, and outstanding balances.
- Schedule management: Coordinate dentist and hygiene schedules, manage cancellations, fill openings, and help maintain an efficient daily workflow.
- Patient communication: Welcome patients, manage inquiries, explain treatment estimates and financial arrangements, and provide a professional experience from check-in to checkout.
- Treatment coordination: Support patients in understanding their treatment plans, insurance estimates, and next steps while helping them schedule recommended care.
- Administrative operations: Maintain accurate patient records, manage recall and follow-ups, and ensure administrative tasks are completed efficiently.
- Team collaboration: Communicate effectively with dentists, hygienists, dental assistants, and management to support smooth daily operations.
- Problem-solving: Handle complex patient inquiries, insurance issues, and scheduling challenges with professionalism and confidence.

What You Bring

Required Qualifications:

- 2–4 years of dental administration experience, with demonstrated ability to work independently in a busy practice
- Strong experience with dental billing, insurance claims, and predeterminations
- Experience managing dentist and hygiene schedules
- Knowledge of dental terminology, procedures,



and insurance processes
- Confidence discussing treatment estimates, patient balances, and payment arrangements
- Excellent communication, organizational, and multitasking skills
- Ability to remain calm, professional, and detail-oriented in a high-volume environment
- Strong problem-solving skills and a proactive approach to daily responsibilities
- Availability to work evenings and Saturdays is required

Preferred Qualifications:

- Experience using Dentrix dental practice management software
- Previous experience in a high-volume or multi-provider dental practice
- Experience with accounts receivable, treatment coordination, and complex insurance cases
- Ability to support and guide junior administrative team members

What Success Looks Like

You'll thrive in this role if you're someone who takes initiative, stays organized under pressure, and understands how important a strong administrative team is to a successful dental practice.

Success means:

- Keeping patient schedules organized and productive
- Managing insurance claims, predeterminations, and billing accurately
- Providing patients with clear, confident communication
- Staying on top of follow-ups and outstanding administrative tasks
- Supporting your team during busy clinic hours
- Identifying challenges early and taking initiative to resolve them

How to Apply

Ready to bring your dental administration experience to a team that values your skills and supports your growth?

Apply today to join Smiles Dental Group.

We look forward to learning more about you!

Pay: $24.00-$29.00 per hour

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Experience:

- Dental Administrative: 2 years (required)

Work Location: In person

📌 Senior Dental Administrator (Edmonton)
🏢 Smiles Dental Group
📍 Edmonton