Company Overview

Top Crop Garden, Farm & Pet is the East Kootenays’ largest farm and garden retailer, committed to offering quality products and outstanding service to the communities we serve. In addition to our flagship store in Cranbrook, we operate a second location in Kimberley and a production farm just outside Cranbrook. We take pride in building a welcoming, supportive workplace where our team members can learn, grow, and thrive.

Overview

As part of a friendly, close-knit team, you'll help our customers find the right products and advice for their animals and farms. Our business is seasonal, and spring and early summer bring a fast-paced, high-volume workplace. We're looking for someone with an affection for and broad knowledge of pets, horses, farming, or ranching and who enjoys being busy and delivering courteous, professional service.

What You’ll Do

Customer Service & Sales

- Answer customer questions and recommend suitable products, in person and by phone
- Build strong farm and pet product knowledge to advise customers with confidence
- Develop a working knowledge of other company divisions
- Learn which items are core products and how to sell them
- Process special orders and follow through until they are fulfilled

Cashier Duties

- Process sales transactions and payments accurately
- Use sales lists to identify merchandise that can't be scanned
- Handle cash and make correct change
- Keep your till tidy, and count floats
- Perform opening and closing procedures
- Prepare daily cash-out deposits

Merchandising & Store Upkeep

- Prepare, merchandise, clean and price inventory efficiently so products are well stocked and saleable
- Keep the store clean and tidy, inside and out, including washrooms and the lunchroom
- Complete daily tasks assigned by the Farm & Pet Centre Manager
- Know the location of every area and building in the store and grounds
- Use the phone and a portable radio effectively
- Follow all company procedures

What You Bring

- Experience and knowledge of horses would be an asset
- Ability to thrive in a high-volume, seasonal retail environment
- Excellent customer service skills
- Good computer skills
- Experience in handling cash
- Valid BC Vet Dispenser's licence or ability to achieve
- Strong communication skills and a team-oriented attitude

If this sounds like a great fit for you please send us your resume.

Pay: $19.00-$22.00 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Application question(s):

- Are you available to work weekends?
- You must live in the East Kootenays to be considered for this position. Which community do you live in?
- Can you consistently lift 25kg items?

Work Location: In person

📌 Farm & Pet Associate (Cranbrook)
🏢 Top Crop Garden, Farm &Pet
📍 Cranbrook