Join our Talent Relations team

About The Role

We are looking for an organized, detail-oriented, and tech-savvy associate to help artists, creators, and media organizations grow fan engagement and revenue through MySeat.

Working closely with our Senior Talent Relations Manager, clients, and their management teams, you will support the entire client lifecycle—from initial inquiry and onboarding to launch, ongoing campaigns, and renewal. Your focus will be helping clients turn content, fan interactions, and premium offerings into consistent platform activity and measurable results.

What You’ll Do:

Client Communication & Onboarding

- Respond to prospective and current client inquiries, coordinate platform demonstrations, and follow up on next steps.
- Guide clients through our Creator Studio, assisting with platform setup, content uploads, membership offerings, and launch preparation.
- Maintain accurate client records, priorities, and action items throughout the relationship.

Content & Engagement Coordination

- Help maintain rolling content and promotional calendars with artists and their teams.
- Coordinate follow-ups for recurring posts, member-exclusive content, featured releases, and monthly fan-access programming.
- Support livestreams, listening sessions, Q&As;, meet-and-greets, and other fan experiences.
- Adapt plans around touring, release schedules, and available content, helping keep initiatives on track.

Campaign & Monetization Support

- Assist with membership campaigns, premium content releases, merchandise offers, auctions, bundles, and ticketed experiences.
- Coordinate supporting promotional materials, push notifications, and artist social media promotion.
- Help clients use platform features to convert social audiences into registered fans and paying members.
- Identify opportunities to connect platform initiatives with tours, major releases,



and other artist campaigns.

Performance & Client Success

- Track content activity, campaign delivery, fan signups, paid membership conversions, engagement, retention, and revenue.
- Prepare concise performance updates to support client check-ins and campaign improvements.
- Document client feedback and reported issues, coordinating follow-up with development and design teams.
- Support ongoing client planning and renewal preparation.

What You’ll Bring:

- Strong organization, attention to detail, and consistent follow-through.
- Transparent communication and confidence coordinating with clients and creative teams.
- Interest in music, fan communities, digital marketing, and creator monetization.
- Comfort using analytics to understand results.
- Comfort working on Mac and collaborating through Slack.
- Familiarity with Canva, CapCut, or Figma.
- Familiarity with AI tools such as ChatGPT or Claude for research, content ideas, communications, and workflow improvements, with attention to accuracy and confidentiality.

Assets

- Experience in client relations, marketing, sales support, or artist relations.
- Familiarity with memberships, digital content campaigns, live events, or ecommerce.

Compensation & Location

- Base salary: $35,000–$40,000 per year, with the possibility of commissions.
- Location: Hybrid in Pointe-Claire, Quebec, H9S 4L2.

About MySeat Media

MySeat Media helps artists, creators, and media organizations connect with fans through their own branded direct-to-fan platform across mobile apps and the web. Our platform brings together memberships, exclusive content, livestreams, merchandise, and fan experiences to build stronger fan relationships and generate revenue.

How to Apply

Send your résumé and a cover letter explaining your interest and relevant experience.

MySeat Media is an equal opportunity employer committed to an inclusive workplace.

📌 Sales Support & Talent Relations Associate (Pointe-Claire)
🏢 MySeat Media
📍 Pointe-Claire