Job Responsibility:

Job Summary We are seeking a Clinical Manager to oversee the daily operations of our healthcare/nursing facility. The ideal candidate will possess strong leadership skills and a comprehensive understanding of clinical needs, including patient/client care processes. This role requires a proactive approach to ensure high-quality patient/client care while overseeing the nursing staff of the clinic.

Duties

- Supervise and support clinical staff, including nurses, fostering a collaborative work environment.
- Coordinate patient care activities, ensuring timely and effective service delivery.
- Develop and implement policies and procedures to enhance clinic efficiency and patient satisfaction.
- Utilize computer software platforms of the clinic for data management.
- Maintain accurate records of patient interactions, treatment plans, and billing information.
- Address patient inquiries and concerns with exceptional customer service skills.
- Organize training sessions for staff to ensure adherence to best practices.
- Assist the NP in office with patient care, as requested.

Requirements

- Proven experience in the healthcare industry, particularly with nursing skills.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Background in nursing is mandatory,



with a RN or RPN designation.
- Exceptional customer service skills with a focus on patient satisfaction.
- Ability to work collaboratively with diverse teams in a quick-paced environment.
- Strong problem-solving abilities and attention to detail.

Join our team as a Clinical Manager where you will play a vital role in enhancing patient care while leading an exceptional team of healthcare professionals. Your expertise will help shape the future of our clinic!

This opportunity is proudly supported by Northern Ontario Heritage Fund Corporation and is funded through the Workforce Development Program. Eligibility requirements of the program can be found here:

Job Types: Full-time, Part-time, Fixed term contract, Internship / Co-opContract length: 12 months

Pay: $35,000.00-$70,000.00 per year

Application question(s):

- Have you previously participated in an NOHFC funded internship in the Mandate?
- Are you 18 years of age or older?
- Are you legally eligible to work in Canada?
- Do you reside in Thunder Bay, ON?
- Are you a new entrant into the workforce, are transitioning to a new career, or the unemployed or underemployed who are entering a new field?

Work Location: In person

📌 Clinical Manager (Thunder Bay)
🏢 La Sur Wellness
📍 Thunder Bay