Safe at Home Society

HIFIS Records Technician NOC: 12112

Hours: 37.5 hours weekly at $34/hour

About The Protected at Home Society is a collaborative organization dedicated to ending and preventing homelessness in the Yukon.

Job Overview

Using the Homeless Individuals and Families Information System (HIFIS), the HIFIS

Records Technician is responsible for operating and maintaining the community’s

information management system according to existing policies and processes.

Responsibilities

· Use the Homeless Individuals and Families Information System to manage

personal information related to the Coordinated Access system in Whitehorse.

· Maintains access lists for user access of confidential and sensitive information.

· Implements and updates HIFIS record classification, retention, and deactivation

according to scheduling plans.

· Compile statistics and generate reports on the activities within the information

management system.

· Perform system audits and cross-reference, log, and store records according to

Coordinated Access policies.

· Collaborates with IT consultants and internal staff to address system-related

issues, streamline administrative workflows, and enhance program functionality.

· Administer policies and procedures related to the release of records in processing

requests under client and service provider access to information and pertinent

privacy legislation such as PIPEDA.

· Participate in role succession planning and adhere to organizational IT and privacy

standards and procedures (i.e., storage, records retention, passwords, etc.).

Education and Experience

· Minimum post-secondary course work, degree or diploma in a relevant field such

as information or records management technology

· At least 1 year experience working directly with the Yukon’s Homeless Individuals

and Families Information System in an administrative, non-profit capacity.

· Two to three years’ experience in a records management environment

Qualifications

● Proficiency in the Homeless Individuals and Families Information System (HIFIS), the use of Crystal Reports, and Microsoft Suite

● The submission of OCAP Certification.

● Experience working with personal information in the Yukon, knowledge of territorial and federal privacy legislation.

● The submission of a Vulnerable Sector police check.

● Standard First Aid Certification or willing to obtain upon hire.

📌 HIFIS Records Technician (NOC: 12112) (Whitehorse)
🏢 Safe at Home Society
📍 Whitehorse