Job Overview This is a full-time, on-site role for a Front Desk Concierge based in the Greater Toronto Area, Canada. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Duties

Manage access control by verifying identities of visitors, contractors, and staff using CCTV systems and manual checks
Conduct surveillance activities with CCTV cameras to monitor premises continuously for suspicious activity or security breaches
Respond promptly to security incidents or emergencies, coordinating with law enforcement or emergency services as necessary
Implement conflict management strategies to de-escalate tense situations calmly and professionally
Perform regular patrols of the facility to identify potential hazards or security vulnerabilities
Maintain detailed logs of daily activities, incident reports,



and access records to ensure accurate documentation

Requirements
Qualifications

Strong customer service and communication skills, with the ability to interact professionally and courteously with residents, visitors, and team members
Knowledge of receptionist duties and skilled phone etiquette
Competent in computer literacy, with proficiency in basic office software applications
Excellent organizational skills, attention to detail, and time management
Experience in property management or a similar role is an asset
At least 2 years of concierge and security experience
Holds a valid security licence
Eligible to work in Canada
Available to work overnight and weekend shifts when required
Benefits
Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.

📌 Front Desk Concierge (Full-time) (Toronto)
🏢 Diamond Property Services
📍 Toronto