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We’re looking for a Compliance Analyst to join our team in Waterloo. This is a 1-year fixed-term contract role with a hybrid work arrangement based out of our Waterloo, Ontario office.
As our Compliance Analyst, you’ll help keep TextNow’s compliance program running smoothly day to day. Working with guidance from the Compliance, Security, and IT team, you’ll support work across brand protection, regulatory filings, privacy, training, and policy management.
This is a cross-functional role where you’ll partner with teams across the company, learn how they work, and help turn compliance requirements into clear, practical steps. It’s a great fit for someone who wants to build a strong foundation in compliance at a fast-moving tech and telecom company.
Support Compliance Projects

Prepare and complete required regulatory filings accurately and before deadlines.
Help product and engineering teams complete Data Protection Impact Assessments (DPIAs) by gathering information and tracking them through review. Support internal and external audits (such as SOC 2) by collecting evidence, organizing documentation, and helping respond to auditor requests.
Strengthen Policies and Training

Coordinate compliance trainings and track their completion across the company.
Create and share educational materials that help employees understand their obligations.
Help draft new policies and procedures, and coordinate reviews of existing ones to keep them current as requirements change.
Keep Compliance Work on Track

Track compliance projects and tasks to completion, flagging risks or delays early.
Build relationships with internal teams to understand their work and identify where they need compliance support.




Communicate compliance expectations clearly and seek feedback to make sure everyone shares the same understanding.
1–3 years of experience in compliance, legal, risk, privacy, or a related role, ideally in a tech, telecom, or other regulated environment.

- Foundational knowledge of regulatory and compliance concepts, and the ability to quickly learn internal policies and the frameworks that apply to our business.
- Exposure to privacy regulations such as PIPEDA or CCPA, trademark basics, or training coordination is a strong plus.
- Experience with GRC or compliance management tools, Jira or Confluence, or security awareness training platforms is a plus.
- You’ll be successful by delivering reliable, high-quality compliance work, including:

On-time training completion across the company, supported by educational materials that reach the right teams when they need them.
Policies and procedures that are explicit, current, and easy to follow.
Becoming a trusted, dependable member of the Compliance team.

CAD $67,000 - $96,000 annually

Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

This posting is for a current, active vacancy.

Customer Obsessed
We strive to have a deep understanding of our customers.

Dogfooding & Customer Obsession
Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.

Diversity and Inclusion
We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact our Talent Team.

TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy

📌 Compliance Specialist (Fixed-term) (Canada)
🏢 TextNow
📍 Canada