Service Manager Wanted | Lead, Inspire & Drive Excellence at Brockville Ford!

Brockville Ford is looking for a motivated and customer-focused Service Manager to lead our Service Department and help deliver an exceptional dealership experience.

If you're an experienced automotive professional who enjoys leading teams, solving problems, and creating loyal customers, we'd love to hear from you!

As the Service Manager, you'll be responsible for overseeing the daily operations of the Service Department while ensuring outstanding customer service, operational efficiency, and team performance. You will play a key role in building customer loyalty, mentoring employees, and maintaining the highest standards of safety and service.

Manage all aspects of the dealership's Service Department operations.

Drive customer satisfaction and create a best-in-class service experience.

Monitor department performance, efficiency, costs, and profitability.

Ensure compliance with safety regulations and company policies.

Assist with vehicle diagnostics and technical problem-solving.

Oversee parts, equipment, and service-related resources.





Recruit, train, coach, and develop service department employees.

Work closely with management to achieve dealership goals and objectives.

Previous automotive service leadership or management experience.

- Solid customer service and team leadership skills.
- Technical and mechanical aptitude.
- Strong organizational and time management skills.
- A commitment to delivering exceptional service every day.

If you're passionate about the automotive industry and have what it takes to lead a successful service team, apply today!

Heighton Auto Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or Indigenous identity. Accommodations are available upon request throughout the recruitment process in accordance with applicable legislation.

📌 Services Management Coordinator (Brockville)
🏢 Brockville Ford
📍 Brockville