Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.

Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Lead the department by setting the example in safety, customer service, and visual merchandising standards.

Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.

Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.

Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.

Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.

Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.





Strong organizational and problem-solving skills with the ability to manage shifting priorities.

Demonstrates a passion for customer service and a commitment to achieving sales goals.

Previous experience in retail sales and team supervision is preferred.

Product knowledge within the department is considered an asset.

CSA-approved steel-toed footwear is required while on shift.

Employee and Family Assistance Plan

Medical, Dental, Vision, RRSP Matching, and PTO benefits

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday excellent prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

📌 Department Manager, Front End / Customer Service (Halifax Regional Municipality)
🏢 Kent Building Supplies
📍 Halifax Regional Municipality