Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. The Manager, Product Analytics is a senior analytics professional within the Business Intelligence organization, dedicated to supporting the Product Management team and its stakeholders across Finance, Sales, Marketing, Customer Experience, and Operations.
Manager, Business Intelligence, this role serves as the primary subject matter expert for product analytics, performance measurement, customer insights, and decision support. The successful candidate will leverage advanced analytical techniques, business acumen, and robust stakeholder management skills to transform data into actionable insights that drive product strategy, customer outcomes, and business performance.
As a trusted advisor to business leaders, the Manager, Product Analytics will lead complex analytical initiatives, establish measurement frameworks, and champion data-driven decision-making across the organization.

Serve as the primary analytics partner to Product Management and cross-functional stakeholders.
Act as the subject matter expert for product performance, customer behavior, market trends, and commercial analytics.
Partner with Product, Finance, Sales, Marketing, and Customer Experience teams to support strategic initiatives and business objectives.
Present insights and strategic recommendations to senior leadership and business partners.Support business case development, investment decisions, forecasting activities, and product strategy initiatives.
Product & Commercial Analytics
Lead analysis of product performance, customer adoption, retention, engagement, and revenue metrics.
Develop and maintain KPIs, scorecards, and measurement frameworks that assess product and business performance.
Identify trends, opportunities, risks, and performance drivers through deep analytical investigation.
Support forecasting, scenario modeling, pricing analyses, and strategic planning activities.
Deliver actionable insights that support growth, profitability, and customer experience objectives.
Business Intelligence & Reporting
Drive reporting automation and continuous process improvements to increase efficiency and insight generation.
Serve as the organization's subject matter expert for product analytics methodologies and best practices.
Promote data literacy and evidence-based decision-making across the organization.
Data Management & Continuous Improvement
Champion data quality, integrity, and governance practices.
Collaborate with data engineering and technology teams to improve data accessibility and usability.
Support the design and implementation of scalable analytics solutions that enable business growth.
Contribute to the evolution of the organization's analytics and business intelligence roadmap.

Bachelor's degree in Business, Computer Science, Engineering, Mathematics, Statistics, Analytics, Economics, or a related discipline.

- 7+ years of experience in Business Intelligence, Analytics, Product Analytics, Data Science, or a related field.
- Proven ability to influence strategic business decisions through data-driven insights and recommendations.
- Advanced proficiency in SQL for data extraction, transformation, analysis, and optimization.
- Strong experience using Python for analytics, automation, data processing, and advanced analysis.
- Hands-on experience with Azure Databricks for large-scale data processing, analytics, and pipeline development.
- Experience using GitHub and version control best practices for code management, collaboration, and deployment.
- Strong understanding of ETL/ELT processes, data integration, and data pipeline architecture.
- Experience developing and maintaining analytics solutions within modern cloud-based data environments.
- Advanced experience with Power BI or similar business intelligence and visualization platforms.
- Experience working with large, complex datasets from multiple enterprise data sources.
- Experience with Azure Data Factory, Synapse Analytics, or other Azure data services.
- Knowledge of statistical analysis, predictive modeling, and machine learning concepts.
- Experience supporting telecommunications, digital products, customer analytics, or commercial performance measurement.
- Familiarity with data governance, data quality, and master data management principles.
- Excellent communication and presentation skills, with the ability to translate technical findings into business insights.
- Strong stakeholder management and relationship-building abilities.
- Passion for leveraging data to solve complex business challenges and improve customer outcomes.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

Delivery of impactful insights that influence product and commercial strategy.
Increased data-driven decision-making across Product, Marketing, Sales, and Finance functions.
Improved visibility into product performance, customer behavior, and business outcomes.
Recognition as the organization's go-to expert for product analytics and performance measurement.

We believe in investing in our people and helping them reach their potential as valuable members of our team. Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Growth & Development Opportunities:

Self-driven career development programs
Employee & Family Assistance Program
Virtual Healthcare
Our commitment to diversity:
15-minute phone screen with your recruiter, an interview with Hiring Manager. To protect our people, brand and assets, a pre-employment background check will be conducted. Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Travel Requirements: Criminal Record and Credit Check
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Corporate

📌 Head of Product W/M | Full Time (Toronto)
🏢 Rogers Communications
📍 Toronto