37.5 Line of Business:
Personal & Commercial Banking Pay Details:
$45,700 - $61,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Customer:
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Use effective relationship skills when communicating with partners/colleagues/customers
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/ procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non- standard or high- risk activities as appropriate
Anti- Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas




Participate in personal performance management and development activities, including cross training within own team
Act as a brand ambassador for function and the bank, both internally and/or externally
Transactions are characterized by low to moderate risk/financial impact
Typically interacts with internal partners and external customers (as needed)
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/ requirements for jurisdictions supported
Undergraduate degree/ college diploma preferred and/or
~TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical,



and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being advantages, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
We do our best to communicate outcomes to all applicants by email or phone call.
Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only):

📌 Director of Banking Operations (Mississauga)
🏢 TD Bank
📍 Mississauga