As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment installations, setting up fixed assets on customer accounts, purchase orders, invoicing and payment of vendors.

Dispatch in-house technicians and contractors as required.

Supply and schedule work for in-house technicians and contractors.

Answer and/or resolve customer inquiries about service status, products and concerns.

Contact customers as required and handle all other service inquiries.

Work with other associates to ensure optimum customer service.





Set up fixed assets on customer accounts, such as water heaters.

Open/close accounts as needed.

Process account adjustments/write offs.

Manages various service-related reports.

Support the processing of daily batches for technicians and contractors.

Support processing of in-house gas technician payroll.

Excellent customer service skills.

Strong verbal & written communication skills with a passion for customer service.

Experience with running point of sale equipment and computer programs such as Excel, Word and Outlook.

Knowledge of heating products would be an asset.

Experience with internal billing system applications is considered an asset.

If you require accommodation due to a disability, you will have an prospect to notify us when scheduling your interview.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

📌 Customer Service and Service Dispatcher (St. John's)
🏢 Sunoco
📍 St. John's