Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance. As a Technical Support Representative, you will provide customer service for client products across a structured remote workplace. Troubleshoot technical issues using diagnostic tools and procedures. Build trust through active listening, accurate documentation, and coordinated resolutions. Key Responsibilities: Provide first-level technical support for client products Troubleshoot issues using established diagnostic tools and procedures Handle calls empathetically while listening to customer concerns Document customer interactions in electronic systems Coordinate resolutions and schedule service calls Requirements: Reside in Manitoba, Saskatchewan, Nova Scotia, or New Brunswick Hold an accredited technical or clinical education credential Bring two years of technical or medical device support Use electronic documentation systems confidently Maintain hardwired internet and a secure home workspace Apply your troubleshooting, communication, and documentation skills as a remote Technical Support Representative serving client product customers. #J-18808-Ljbffr

📌 Remote Technical Support Representative (Montreal)
🏢 Talantir
📍 Montreal