Remote from Greater Toronto, Montreal, or Ottawa, this Delivery Operations Analyst role centers on automation, data quality, and workflow coordination.At Cohere, the analyst connects GTM and Delivery Engineering through a unified Deal Desk operational system. You will manage Salesforce and Mission Control data, coordinate approvals and assignments, and improve workflows using automation, North, and AI tools. The work supports customer opportunities from initial brief through delivery assignment.Key Responsibilities: Oversee customer briefs and route required information for approvalCoordinate commercial approval handoffs to Engineering Program ManagersTrack pre-delivery opportunities, blockers, actions,



and missing informationMaintain Salesforce and Mission Control operational dataDevelop reporting, documentation, workflows, and automationRequirements: Two to four years in business analysis or operationsExperience with CRM and business operations systemsStrong analytical, organizational, and detail-oriented skillsAutomation experience with multiple AI toolsAbility to investigate root causes and resolve issuesApply operational rigor, automation expertise, and systems thinking to improve Cohere’s GTM-to-Delivery workflow across Canada.#J-18808-Ljbffr

📌 Delivery Operations Analyst Automation (Quebec City)
🏢 Cohere
📍 Quebec City