The Haskayne School of Business is currently seeking a Full-time Limited Term Program Coordinator for approximately 12 months. The Program Coordinator is a member of the Executive & Professional Development (EPD) team within the Haskayne School of Business. The position reports to the Manager, Marketing and Operations and collaborates closely with faculty, instructors, staff, corporate clients, vendors, participants, and university partners to support Haskayne's strategic priorities and deliver exceptional executive learning experiences. Through open-enrolment programs, customized corporate learning solutions, and executive education offerings, EPD strengthens leadership capacity across industries while generating revenue, building strategic partnerships, and enhancing the reputation of the Haskayne School of Business. The Program Coordinator is responsible for coordinating the operational delivery of multiple concurrent executive education programs from planning through completion. Responsibilities include participant services, faculty support, program logistics, budget administration, learning technology coordination, and continuous process improvement. The position requires frequent interaction with senior leaders, corporate clients, faculty members, external vendors, and participants while maintaining exceptional customer service and professionalism. The primary

working hours
are Monday to Friday, 8:30 AM to 4:30 PM, 7 hours per day (35 hours per week); however, flexibility is essential, including some early morning, evening and weekend work. This position is part of the AUPE Collective Bargaining Unit. Coordinate the operational delivery of Executive & Professional Development programs from planning through post-program evaluation.



Serve as the primary operational contact for participants throughout the program lifecycle. Coordinate classroom, virtual, and hybrid learning environments to ensure a high-quality participant experience. Ensure all instructional materials, technology, catering, facilities, and program resources are prepared and available. Coordinate instructor scheduling, contracts, travel arrangements (where applicable), and program logistics. Collaborate with faculty and instructional teams to ensure program requirements are met while maintaining a high-quality learner experience. Monitor program budgets and support financial reconciliation in collaboration with the Business Operations team. Support continuous improvement initiatives by identifying opportunities to enhance operational processes and participant experience. Maintain registration systems, CRM records, learning management systems, and participant databases. Support reporting and data collection related to registrations, participation, evaluations, and operational metrics. Ensure accurate data integrity across operational systems. Build and maintain positive working relationships with participants, faculty, instructors, corporate clients, vendors, and university partners. Represent Executive & Professional Development with professionalism and exceptional customer service. Supports the execution of marketing and recruitment initiatives, including email campaigns, webinars, information sessions,



networking events, and other promotional activities. Assists in maintaining program information across registration platforms, websites, and marketing collateral, ensuring consistency, accuracy, and timely updates. Acts as a knowledgeable ambassador for Executive & Career development by promoting the department's mission, programs, and commitment to delivering exceptional learning experiences through professional interactions with participants, clients, faculty, and community partners. Continuous Improvement Support the implementation of new technologies and best practices. Participate in special projects that support departmental priorities. Bachelor degree in business, Communications, Education, Event Management, Hospitality, or a related discipline is required. Minimum five (5) years of progressive experience in program coordination, project coordination, event management, client services, or operations. Previous experience within a post-secondary institution, executive education, professional development, or adult learning environment is considered an asset. Demonstrated experience coordinating multiple complex projects simultaneously while managing competing priorities and meeting deadlines Excellent written, verbal, editing, proofreading, and communication skills. Strong organizational, planning, and time management skills with exceptional attention to detail. Excellent customer service skills with experience supporting senior leaders, executives, faculty members, and external stakeholders. Experience monitoring budgets, processing financial documentation, and maintaining accurate operational records. Strong technology skills, including Microsoft Office Suite (Exce

📌 Program Coordinator, Haskayne School of Business Executive (Canada)
🏢 University of Calgary
📍 Canada