Job Requirements Production Support EngineerLocation PCS CA~TORONTOYears of Experience 7-10 YearsJob Summary We are looking for a proactive IT Production Support Engineer with solid experience in Cloud technologies (AWS, Azure) and Dev Ops practices to manage, monitor, and support our critical business applications.Responsibilities Provide L2 support for applications hosted on AWS/Azure platforms.Monitor infrastructure using cloud-native and third-party monitoring tools.Troubleshoot application and infrastructure issues related to CI/CD pipelines and cloud deployments.Automate routine operational tasks using Python, Shell scripting, and Power Automate.



Maintain and support BI tools such as Power BI and Cognos.Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.Mandatory Skills Expert-level proficiency in AWS/Azure platform.Troubleshoot issues related to CI/CD pipelines and cloud deployments.Hands-on knowledge of Python, Shell scripting, and Power Automate.Maintain and support BI tools such as Power BI and Cognos.Strong knowledge of AWS and/or Azure.Preferred Skills Familiarity with Git, CI/CD pipelines, and Git Hub Copilot.Exposure to AI/ML or Gen AI.Familiarity with Cloudera and Axiom.ITIL Certification or Incident/Problem Management exposure.Deal Breaker Skill TerraformWork Experience 1015years#J-18808-Ljbffr

📌 Production Support Engineer (Toronto)
🏢 Virtusa
📍 Toronto