Support Investment Advisors with advanced investment processes, portfolio reviews, and client service at 1600 Carling Avenue. Build trusted relationships through responsive advice and administration.

This Client Service Associate supports Investment Advisors, advisory teams, and branch operations with daily administration. The client-focused work includes account maintenance, trade processing, portfolio reviews, and relationship management. The position also handles regulatory documentation, client inquiries, and escalations while supporting business objectives.

Key Responsibilities:

- Support Investment Advisors, teams, and branch operations administratively
- Schedule portfolio reviews, client calls, and prospect meetings
- Process account updates, transfers, trades, and money movement




- Coordinate marketing activities and client recognition events
- Resolve complaints and escalate issues when required

Requirements:

- Three to five years of relevant experience or certification
- Advanced knowledge of investment and administrative processes
- Knowledge of compliance practices, regulations, and trade processing
- Required licensing and certification for the applicable jurisdiction
- Positive verbal, written, organizational, and collaboration skills

Bring investment administration, portfolio review, and relationship management expertise to deliver exceptional client service for Investment Advisors.

📌 Investment Advisor Client Service Associate (Ottawa)
🏢 Bank N.a.
📍 Ottawa