Serve TD customers in St. Catharines through accurate financial transactions, banking advice, and positive branch experiences. This is a 15-hour position.

As a Customer Experience Associate at TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. The role also includes resolving concerns, promoting solutions, and supporting team effectiveness.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary




- Promote banking solutions and complete timely business processes
- Advise customers clearly on banking solutions and processes

Requirements:

- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication skills

Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust in St. Catharines.

📌 TD Customer Experience Associate (St. Catharines)
🏢 TD
📍 St. Catharines