Process healthcare referrals and appointments as a Band 3 SPA Administrator at Merton Civic Centre within Central London Community Healthcare NHS Trust.

This administrator supports the Single Point of Access across Merton and Wandsworth. You will manage telephone enquiries, patient information, waiting lists and bookings while supporting clinical teams. The service works with District Nursing, Physiotherapy, Occupational Therapy and other community services.

Key Responsibilities:

- Process recent referrals under local Standard Operating Procedures
- Receive enquiries using telephony and computer systems
- Book, amend and cancel appointments and clinics
- Maintain accurate, confidential patient records
- Prepare correspondence, reports and clinic documentation

Requirements:

- Ability to provide accurate administrative support
- Ability to manage patient information confidentially
- Ability to communicate appointment information clearly
- Willingness to work across seven-day service hours
- Alignment with Accountability, Inclusion, Compassion and Empowerment

Support responsive community healthcare through referral processing, appointment coordination and accurate records at Central London Community Healthcare NHS Trust.

📌 Band 3 SPA Administrator Merton (Morden)
🏢 Central London Community Healthcare NHS Trust
📍 Morden