Lead operational excellence at Niagara Airbus as an Operations Manager in Niagara Falls, ON. This full-time role focuses on improving service delivery and managing team performance.As the Operations Manager, you will oversee daily operational activities at Niagara Airbus, a part of CAA Niagara since 2022. Your leadership will drive productive 24/7 transportation solutions, enhance customer experiences, and improve processes. This position requires excellent communication and organizational skills to manage scheduling and staffing effectively while resolving operational challenges.Key Responsibilities:Oversee daily operations for timely service deliveryLead and mentor staff to foster high performanceDevelop and maintain effective schedules for 24/7 operationsAddress operational issues including customer concernsMonitor performance and recommend process improvementsRequirements:2–3 years of experience in operations or logisticsProven leadership in a customer-focused environmentStrong decision-making and problem-solving skillsProficiency in scheduling software and Microsoft OfficeValid Class F license or willingness to obtainDrive operational success and elevate service quality at Niagara Airbus!
📌 Operations Manager - $50,000 - $65,000 A Year (Niagara Falls)
🏢 Emterra Group
📍 Niagara Falls
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