Lead Ricoh site operations through workflow coordination, staff supervision, and customer communication at a specified location. Support daily service excellence.

This Site Leader supervises day-to-day operations while working primarily as a document specialist or operations worker. The role may run shifts or sites independently and handles hiring, firing, and performance responsibilities as needed. It also completes month-end management reports when the Site Manager is absent.

Key Responsibilities:

- Manage effective implementation of Ricoh Service Excellence
- Handle daily formal customer contact
- Train staff on workflow and machine operations
- Oversee time clock punches and payroll accuracy
- Complete site reports and required paperwork

Requirements:

- High School Diploma or equivalent work experience
- Three to five years in a mail room or copy centre
- Experience using bindery and related equipment
- Robust verbal and written communication skills
- Ability to lift 30 or more pounds

Apply site leadership, document operations, customer communication, and workflow skills while supporting Ricoh service excellence and reporting.

📌 Ricoh Site Operations Leader (Calgary)
🏢 Ricoh Company
📍 Calgary