Collision ConsultantReporting Relationship:This position reports directly to the Production ManagerJob SummaryThe Collision Consultant plays an integral role in delivering the highest level of service during a customer's experience with Birchwood Collision Centre. The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow up with customers to ensure their overall satisfaction. The Collision Consultant will manage phone inquiries, customer walk-ins and the completion of appropriate paperwork with regard to collision repair orders.QualificationsRelationship expert with a demonstrated commitment to customer satisfactionThrive in a collaborative environment, where teamwork is encouragedCompleted post-secondary education in Business or related field preferredHigh attention to detail with proven time management and organizational skillsA commitment to continuous learning and professional developmentComfortable using technology and Microsoft applications for most day-to-day functionsValid driver's license, clean driver abstract & own transportation to and from workWhat Birchwood Can Offer YouCompetitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for successFull perks package including vacation time, company-paid extended health, dental/vision coverage,



and employee assistance - with flex plan optionsRSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employmentEmployee referral bonus program - refer your friends to Birchwood and receive a referral bonusCareer development opportunities & internal promotionsLearning & development opportunitiesWellness programCorporate discounts & group savings planVolunteer program - Dollars for DoingCompany events - Birchwood Bucks, Circle of Excellence, holiday partiesBirchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected] Collision HeadingleyDepartmentBody ShopEmployment TypeFull Time

📌 Collision Consultant (Headingley)
🏢 Birchwood Automotive Group
📍 Headingley