As Canada’s parking and mobility industry leader, Precise Parklink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise Parklink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors. Job Summary: The Bilingual Customer Service Representative / Monitoring Agent plays a critical role in ensuring the smooth operation of parking facilities by handling inbound calls, resolving invoice disputes, and providing monitoring support. This role is part of a 24/7 operation and requires strong communication skills in both English and French, attention to detail,



and the ability to work efficiently in a fast-paced environment. Employment: Full-time position with shift work, including evenings, overnights, weekends, and holidays Available Shift Timings: 3:00 pm – 11:30 pm 11: 00 pm - 7.30 am All shifts require weekend and holiday availability, with two scheduled days off during the week. This posting is for a current, existing vacancy. Compensation: $21-24/hour Advantages (Extended health care, Dental care, Vision care) available after 3 months Job Responsibilities / Duties: Call Handling: Log all incoming calls into the Customer Service and Support Systems and determine the appropriate action. Types of Calls Include: Machine Malfunctions:

📌 Bilingual Customer Service Representative (Toronto)
🏢 Precise ParkLink
📍 Toronto