Elevate client experiences as a Concierge Relationship Coordinator with Pawsome. This fully remote role focuses on building relationships and maintaining premium care for pets and their owners. In this pivotal position, you will serve as the primary contact for pet parent clients and foster long-term relationships. You will ensure every interaction reflects Pawsome's luxury-level service while managing client concerns, communication, and support operations with a premium customer service approach.

Key Responsibilities
• Serve as primary contact for pet parent clients
• Build trusted relationships to enhance client support
• Handle questions, scheduling, and service requests
• Coordinate communication between clients and caregivers
• Assist in onboarding new clients into the Pawsome ecosystem

Requirements:
• Experience in customer service leadership roles
• Strong communication and people skills
• Ability to manage multiple priorities simultaneously
• Familiarity with CRM and scheduling tools
• Passionate about pets and contemporary pet parenting Leverage your organizational skills and customer service expertise to deliver a premium experience for pet parents at Pawsome.

📌 Pawsome Concierge Relationship Coordinator (Montreal)
🏢 Pawsome
📍 Montreal