Product Technical Specialist - Heavy EquipmentSandvik Mining is seeking aProduct Technical Specialist – Heavy EquipmentLocation: Winnipeg, MBAt Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.Currently, we have an opening for a Product Technical Specialist – Heavy Equipment for ITH Drills. The Product Technical Specialist – Heavy Equipment is responsible for providing high quality product technical support for Sandvik internal personnel and external customers, and for developing the technical competencies of both internal and external personnel.What you will be doingTraining technical teams in sales areas and end customers in digitalized and automated underground mining environments with focus on underground drilling equipmentProvide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.Provide guidance to internal stakeholders through product training and technical supportTroubleshoot, investigate, resolve,



and develop innovative solutions to more complex technical problems that arise.Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.Monitor and resolve recurring more complex problems, collaborating with internal technical team, to ensure ongoing customer satisfaction.Establish and maintain ongoing positive relationships to secure and develop future business.Train customers on the features of the equipment they have purchased.Environmental Health and SafetyWe are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!Adherence to the Sandvik Environmental, Health & Safety Policy.Attending health and safety related trainings.Performing Risk Assessments (“Take Five”) prior to each task.Identification and reporting of hazards.Working in a protected manner as reasonably practicable.Wearing the required PPE assigned for each location.What you will bring alongRed Seal HD Equipment certification5 years of technical experienceProficient with hydraulic and electronic systemsExcellent customer relations and active listening skillsStrong investigation and diagnostic skills.Inclination to train and

📌 Product Technical Specialist - Heavy Equipment (Winnipeg)
🏢 Sandvik
📍 Winnipeg