Lead Fortinos floral operations by delighting customers and growing sales through exceptional service and department management. Create positive experiences for every customer.

As Floral Department Manager, you will immediately influence sales and customer satisfaction. Lead, coach, and motivate colleagues while fostering their growth. Maintain merchandising and operational standards, and remain accountable for departmental sales results and financial objectives.

Key Responsibilities:

- Anticipate customer needs and put customers first
- Lead, coach, and motivate colleagues toward success
- Foster colleague growth and positive workplace relationships
- Maintain merchandising and operational standards
- Deliver departmental sales results and financial objectives

Requirements:

- Exceptional customer service and customer loyalty-building skills
- Prior department-specific experience preferred
- Previous management experience in retail or food services
- Ability to develop relationships and engage colleagues
- Availability for evenings, weekends, and holidays

Bring floral department leadership, customer service, colleague development, and sales accountability to Fortinos while maintaining operational standards.

📌 Floral Department Manager Fortinos (Canada)
🏢 Fortinos Supermarket
📍 Canada