Coordinate automotive repairs at OPENLANE using service advising, customer communication, estimating, and administrative skills in a mechanical shop.

As a Mechanical Service Advisor, you will coordinate workflow for six automotive technicians. Your work includes sourcing parts, preparing quotes, creating work orders, and monitoring production timelines. The position requires solid customer service, communication, and administrative abilities.

Key Responsibilities:

• Respond to customer inquiries and gather vehicle service information
• Promote mechanical services and coordinate approved repairs
• Quote repairs, including materials, supplies, and labour costs
• Prepare repair orders and document authorized services
• Order parts, prepare invoices,
  
  
  
  and complete shop data entry

Requirements:

• Two to three years as an Automotive Service Advisor
• Strong customer service and communication skills
• Ability to manage multiple requests efficiently
• Basic mechanical knowledge for customer and technician communication
• Experience with Mitchell estimating is an asset

Apply your automotive service advising, estimating, and coordination expertise to support OPENLANE’s mechanical operations and customers.