Schedule: Day, Evening, subject to change due to operational requirements
Language Requirement: Bilingual Essential
Salary: 31.3517 to 33.3878 per hour
JOB PURPOSE
The Supervisoris responsible for planning and coordinating clerical support services either in a clinical and/or administrative environment for a department or service.
QUALIFICATIONS
- High school graduation plus additional Office Administration program/course of over one and up to two years orequivalent.
- Must have two years of related experience including supervisory ability.
- Ability to attend work on a regular basis.
- Ability to perform the duties of the position.
Demonstrated proficiency verified by testing in:
- Typing 35 WPM (General)
- Excel 75%
- Outlook 75%
- Word 75%
KEY RESPONSIBILITIES
The Supervisor of Support Staff is responsible for:
- Developing staff work schedules and shift assignments
- Developing, implementing and/or monitoring policies and procedures
- Monitoring productivity and providing day-to-day oversight and support
- Identifying and addressing day-to-day issues
- Gathering and analyzing data and preparing reports
- Assisting with the hiring and training new staff
- Performing support services as required
- Payroll duties and department finances as required
- Ensures orientation and training new staff
- Participates in the performance appraisal and interview process as needed
COMPETENCIES IDENTIFIED BY HORIZON HEALTH NETWORK:
- Analytical Thinking
- Attention to Detail
- Communication
- Coaching and Developing People
- Focus on Performance
- Interpersonal Relations
- Planning and Prioritizing Work
About Horizon’s Recruitment Process
We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
Horizon’s recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring purposes.
Diversity Statement
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An workplace based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.