Customer service drives this Michaels position in Kelowna, British Columbia, combining helpful shopping assistance with quick, friendly checkout support.
As a Service Team Member, you will help customers locate products, provide solutions, and complete cash handling to standards. You will also support Rewards and Private Label Credit Card enrollments, Voice of Customer surveys, and Omni channel services. Retail or customer service experience is preferred.
Key Responsibilities:
- Help customers shop, locate products, and find solutions
- Deliver fast, friendly checkout experiences and handle cash
- Explain Rewards benefits and complete customer enrollments
- Support Buy Online Pickup and Ship From Store processes
- Unload trucks, stock merchandise, and maintain store recovery
Requirements:
- Retail or customer service experience preferred
- Remain standing and move throughout the store
- Regularly bend, lift, carry, reach, and stretch
- Lift heavy boxes and access high shelves safely
- Be at least sixteen years old in Canada
Bring customer service, checkout, merchandising, and Omni channel skills to Michaels while supporting an in-stock Kelowna store.