Build customer relationships through financial sales at easyfinancial, using empathy and negotiation to match customers with suitable products.
As a Financial Service Representative with easyfinancial, you will welcome customers in person, by phone, and by email. You will understand their situations, explain credit-building options, and support financial goals. The role combines customer service, sales, applications, and collections activities.
Key Responsibilities:
- Welcome and engage customers across multiple communication channels
- Match customer needs with suitable financial products
- Educate customers about building their credit
- Drive cross-sales and add-on financial products
- Manage collections for past due accounts
Requirements:
- Customer-facing experience and telephone confidence
- Excellent communication with a results-oriented approach
- Robust objection handling and negotiation skills
- Ability to pass criminal, employment, and credit checks
- Legal eligibility to work full-time in Canada
Bring customer service, sales, negotiation, and financial communication skills to help easyfinancial customers access suitable credit solutions.