Deliver friendly customer service at Walmart Canada’s service desk in Thunder Bay while processing refunds, returns, and exchanges accurately. Support efficient store operations by following company policies and procedures.

As a Customer Service Desk Associate, you represent Walmart’s values at the front end and serve as a key customer contact. You will answer questions, provide directions, maintain records, and help protect security and accuracy. This retail position suits individuals seeking customer service experience.

Key Responsibilities:

- Process refunds and returns using company procedures
- Complete required refund and return forms accurately
- Assist customers with exchanges, questions, and directions
- Maintain accurate sales tax-exempt records
- Check returned merchandise before restoring floor placement

Requirements:

- Must be at least 16 years old
- Friendly and qualified customer service approach
- Availability for evenings, weekends, and holidays
- Ability to follow company policies and procedures
- Ability to stand, bend, and lift up to 50 pounds occasionally

Apply your customer service, refund processing, and accuracy skills as a Walmart associate in Thunder Bay.

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📌 Walmart Customer Service Desk Associate (Northeastern Ontario)
🏢 Walmart
📍 Northeastern Ontario