Support end users onsite at Long View’s Calgary Head Office using Windows 11, Microsoft 365, and strong customer service skills. Help employees resolve everyday technology needs professionally and courteously.

As a Deskside Consultant, you will support software, hardware, computing platforms, and meeting room technology. The position requires hands-on troubleshooting across Microsoft 365, Intune, VPN connections, workplace devices, and approved business applications. You will manage ServiceNow tickets, device deployments, and user access tasks while adapting communication for employees and executives.

Key Responsibilities:

- Provide patient, discreet customer service to employees and executives
- Support Windows 11, Microsoft 365, VPN, hardware, and meeting rooms
- Own ServiceNow tickets through resolution or specialist handoff




- Deploy and troubleshoot devices using Microsoft Intune
- Complete onboarding, offboarding, equipment, and access tasks

Requirements:

- Two or more years of relevant IT support experience
- Solid troubleshooting, communication, organizational, and customer service skills
- Hands-on Windows 11, Microsoft 365, Intune, and deployment experience
- Working knowledge of Microsoft Entra ID and Active Directory
- ServiceNow, remote support, networking, and endpoint security experience

Apply deskside support expertise across Windows 11, Microsoft 365, Intune, and ServiceNow at Long View Calgary.

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📌 Deskside Consultant Windows 11 Support (Calgary)
🏢 Long View Systems
📍 Calgary