Lead guest service operations at Pilot Company by guiding cashiers and processing merchandise and fuel transactions across travel center shifts.

As a Lead Guest Services Team Member, you will oversee one to two cashiers while delivering customer-focused service. The work includes transaction accuracy, shift coordination, restricted merchandise compliance, and support for additional travel center functions. Your leadership helps guests and team members receive consistent support.

Key Responsibilities:

- Lead one to two cashiers during assigned shifts
- Process cash, credit, and debit transactions
- Complete end-of-shift reports and closing procedures
- Resolve guest issues and communicate concerns to management
- Determine breaks and team member placement

Requirements:

- Previous retail operations experience or working knowledge
- Strong customer service skills and customer-focused approach
- Proficiency with calculators, computers, and other equipment
- Ability to interact with team members, customers, vendors, and representatives
- Versatile availability for nights, days, weekends, and holidays

Bring retail knowledge, transaction skills, and shift leadership to support guests and cashiers at Pilot Company travel centers.

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📌 Lead Guest Services Cashier (Sherwood Park)
🏢 Pilot Travel Centers
📍 Sherwood Park