Serve LCBO customers on-site in Dundalk using POS and cash systems while supporting exceptional holiday shopping experiences across Ontario.
As a Holiday Customer Service Representative, you will support customers in a retail store from November 16 to December 31, 2026. Paid online training introduces wine, beer, cider, and spirits while strengthening customer service skills. Reporting to the Store Manager, you will assist with transactions, inventory, merchandising, surveys, donations, and store standards.
Key Responsibilities:
- Serve customers promptly and responsibly using POS and cash systems
- Ask customers for donations during the sustainability campaign
- Participate in customer experience and postal code surveys
- Receive inventory, replenish stock, and face products
- Keep the store clean, organized, and protected
Requirements:
- Comfort supporting customers and working effectively with teammates
- Legal authorization to work in Canada
- Minimum age of 18 years
- Friday evening availability until closing
- Weekend and holiday availability, with lifting capacity
Bring customer service, retail transaction, and stock replenishment skills to LCBO’s holiday team in Dundalk this season.