28 Oct
|
Elemis
|
Edmonton
DescriptionSet amid the rolling countryside of County Kildare, Kildare Village is one of Ireland's most prestigious luxury shopping destinations. Its beautifully landscaped, open-air setting is just an hour south-west of central Dublin and ideally connected to Cork, Limerick, Galway and beyond—attracting a discerning clientele from across Ireland and around the world.Department: RetailEmployment Type: Permanent - Full TimeLocation: Kildare VillageCompensation: €40,000 - €43,000 / yearSet amid the rolling countryside of County Kildare, Kildare Village is one of Ireland's most prestigious luxury shopping destinations. Its beautifully landscaped, open-air setting is just an hour south-west of central Dublin and ideally connected to Cork, Limerick, Galway and beyond—attracting a discerning clientele from across Ireland and around the world.This is a rare opportunity to become a key leader within ELEMIS' highest-performing store across the UK and Ireland. As Assistant Business Manager, you'll work in close partnership with the Business Manager to drive the success of a fast-paced, high-volume luxury retail business, inspire a talented team of seven and deliver a client experience that reflects the exceptional standards of both ELEMIS and Kildare Village.Acting as a role model on the shop floor, you'll combine outstanding personal sales with hands‐on coaching, strong commercial awareness and operational excellence. You'll help maximise every opportunity for growth, develop the team's confidence and expertise, and build meaningful client relationships that inspire loyalty.For an ambitious luxury retail professional ready to take the next step in leadership, this is an exceptional opportunity to make a visible impact, strengthen your management experience and help take our flagship location to its next level of success.What You Will DoSupport business performancePartner with the Business Manager to drive sales, treatments, and overall store performanceSupport the delivery of KPIs including sales targets, ATV,
and client retentionAnalyse performance trends and contribute ideas to maximise opportunities for growthLead by example through strong personal sales and client engagementLead and develop the teamSupport in coaching and motivating the team to deliver exceptional service and resultsCarry out regular in-store coaching to elevate selling skills and product knowledgeAssist with 1:1s, feedback conversations, and development plansHelp foster a positive, inclusive, and high-performing team cultureStep up to lead the team in the Business Manager's absenceDeliver Exceptional Client And Treatment ExperiencesProvide personalised consultations and skincare adviceSupport the team to deliver best-in-class treatment experiences aligned to luxury standardsChampion a seamless client journey from consultation through to follow‐upBuild loyal client relationships through strong clienteling and repeat engagementBuild client and partner relationshipsSupport the execution of in-store events and brand activationsStrengthen relationships with Flagship stakeholders and colleaguesAct as a brand ambassador, representing ELEMIS with professionalism and passionContribute to initiatives that grow the client base and enhance brand visibilityDrive store and operational excellenceMaintain exceptional standards of merchandising, hygiene, and presentationSupport stock management, stock takes, and accurate product handlingEnsure compliance with brand standards and Flagship Partner expectationsAssist in rota planning and day‐to‐day operational organisationWork sustainably and responsiblySupport the delivery of ELEMIS sustainability commitments in daily operationsEncourage mindful practices that reduce waste and environmental impactWho You AreExperienced in a client-focused environment,
target driven environmentA strong seller with a passion for delivering resultsEmerging leader with the confidence to coach and support othersCommercially aware with an understanding of KPIs and performance driversSkilled at building meaningful client relationshipsA confident communicator with excellent interpersonal skillsWell-organised with the ability to balance priorities in a fast-paced environmentA collaborative team player who values inclusivity and diverse perspectivesWhat We OfferGenerous staff discount on ELEMIS products and spa treatments, plus L'OCCITANE Group brandsEnhanced parental leave policiesIncome Protection and Life Assurance27 days holiday plus your birthday offCompany pension schemeEmployee Assistance ProgrammeCycle to Work Scheme, Season Ticket Loan, and service awardsStructured training in product knowledge, consultation skills, and leadership developmentOngoing career progression opportunitiesA supportive, inclusive environment where you can grow and succeedThe opportunity to develop your leadership capability and make a visible impactOur People CommitmentsJustice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.We embed this commitment through inclusive hiring and progression practices, explicit policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.
📌 Assistant Business Manager (Edmonton)
🏢 Elemis
📍 Edmonton