Lead claims fraud strategy at Desjardins, using investigations and analytics to strengthen prevention, detection, and risk mitigation capabilities. This leadership role oversees SIU operations.Reporting to the Director, the Manager leads end-to-end Special Investigations Unit operations within Claims. The position requires fraud management experience, strategic planning, and performance management. It supports compliance, customer trust, and operational effectiveness through data-driven decisions.Key Responsibilities: Lead end-to-end SIU and fraud management strategiesUse analytics and metrics to improve performanceMaintain fraud policies, controls, and governance frameworksMonitor emerging fraud trends and organized fraud activityRecommend strategies supporting fraud prevention and risk mitigationRequirements: Bachelor's degree in a related fieldNine years of relevant experience, including six years managingExperience in fraud management or special investigationsAdvanced knowledge of fraud governance and compliance requirementsStrong French and English communication skillsShape Desjardins claims fraud management through SIU leadership, analytics, strategic planning, and evidence-based risk mitigation.#J-18808-Ljbffr

📌 Claims Fraud Management Director (Montreal)
🏢 Desjardins
📍 Montreal