Correction

Open to the Public

Project Director

(eReferral - Central Intake Redesign)

Health PEI

Location: 16 Garfield Street, Charlottetown

Temporary Full-Time (Excluded) Position

Commencing Immediately for 2 Years

Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision of an inclusive workplace and healthcare system.

This is a senior-level position that reports directly to the Provincial Director, Patient Flow/System Utilization and Surgical Services and functions as part of a broader team dedicated to driving system-wide innovation and improvements and driving the adoption of change in resistant environments. Provide strategic and operational leadership for the Referral Process Redesign Program, overseeing end-to-end program planning, implementation, and evaluation, including two major technology streams (eReferral – Wait 1 and Central Intake/Novari – Wait 2), to improve access to care,



standardize referral processes, ensure regulatory compliance, and enable data-driven performance across the provincial health system. strategic oversight, system-level change leadership, and explicit outcome accountability of a designated health system transformation workstream. The Project Director provides high-level coordination, decision-making authority, expert guidance, to ensure the project aligns with organizational priorities, timelines and resource capacity. The incumbent will engage with cross-sectoral partners, clinical leaders, operational managers, patients, and executive leadership to advance transformation objectives in a collaborative and transparent manner. This role is instrumental in supporting the execution of Health PEI’s central intake and waitlist management transformation agenda by ensuring the project is effectively planned, implemented, and monitored. The Project Director contributes to building a culture of accountability and results by fostering collaboration, resolving issues, managing change, and ensuring projects remain aligned with Health PEI’s strategic goals and service delivery improvements. The Project Director provides direction to cross function teams and contributes to a coordinated transformation effort across the organization.

Duties:

- Define long-term program vision, roadmap, and implementation sequencing




- Establish program goals aligned to access, wait times, and patient outcomes
- Develop and monitor KPIs, benchmarks, and success measures (Wait 1 & Wait 2)
- Lead development of evaluation and benefits realization framework
- Align individual initiatives and workstreams with system-level strategy Ensure integration of clinical, operational, and digital health objectives
- Support policy and system-level planning to enable referral standardization
- Align redesign initiatives with organizational priorities related to access, patient flow, quality, and system sustainability.
- Identify opportunities to reduce variation and improve equity of access across services and geographic locations
- Ensure interdependencies between working groups are managed effectively and that all project activities are aligned with organizational timelines, goals, and priority
- Collaborate with the Project Manager(s) and Project Coordinator(s) and Administrative Assistant to manage the organization of project documentation, scheduling and cross-stream communication
- Manage project milestones and timelines to ensure successful completion
- Participant in the development of program standards and services, procedures and protocols as required to support the standards and strategic plans of Health PEI
- Provide leadership in the development of a robust change management plan to support successful implementation and execution of priority projects/special initiatives and ensure alignment across Health PEI, DHW, ITSS, and other system partners
- Ensure expert analysis and information is completed to support difficult plans, models, and policies to informants, staff, and senior officials with tact and excel

📌 Correction - Project Director, eReferral (Temporary Full-Time) - Central Intake Redesign - 175332 (Canada)
🏢 Health PEI
📍 Canada