Personal Banking Associates in Sherwood Park guide customers through banking solutions, digital services, and transactions while building trusted relationships at TD Canada Trust.

This trainee role supports Personal & Commercial Banking in a 37.5-hour workweek. You will understand customer needs, provide day-to-day advice, resolve problems, and guide customers toward appropriate staff or solutions. The role also includes digital education, branch support, documentation, and process completion.

Key Responsibilities:

- Engage customers in advice, transactions, and problem resolution
- Guide customers to appropriate contacts for banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash transactions




- Complete accurate processes, documentation, and regulatory requirements

Requirements:

- High School diploma or one-plus years of relevant experience
- Obtain Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Robust communication, organization, planning, and time management skills

Build customer relationships through banking advice, digital education, transaction support, and accurate documentation at TD Canada Trust.

📌 Personal Banking Associate Sherwood Park (Canada)
🏢 TD
📍 Canada