Apply customer service and product knowledge as a Kiehl's Skin Pro delivering personalized skincare guidance to shoppers. Build relationships that encourage repeat business.
At Kiehl’s Since 1851, this customer-facing position supports clients through product selection and application techniques. You will identify needs, explain features and advantages, and apply the brand selling method. The work also includes follow-up communication, merchandising, and sales targets.
Key Responsibilities:
- Deliver a best-in-class customer experience
- Identify client needs and recommend appropriate products
- Demonstrate product knowledge and application techniques
- Maintain client relationships through calls and emails
- Generate sales through link-selling and cross-selling
Requirements:
- Customer service experience
- Retail or cosmetic experience preferred
- Strong communication and analytical skills
- Basic computer skills
- Flexible availability, including nights and weekends
Use skincare expertise, communication, and personalized service to represent Kiehl's and support customers throughout their product journey.
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📌 Kiehl's Skin Care Specialist (Burlington)
🏢 L'Oreal
📍 Burlington
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