Customer-focused Client Service Associate supporting Federated Insurance’s Commercial Insurance Specialist with communication, multitasking, and precise client service.

This Client Service Associate supports the day-to-day running of a Commercial Insurance Specialist’s book of business. The role serves Federated Insurance clients through customer service and communication. Success requires flexibility, multitasking, exceptional attention to detail, and accurate handling of high request volumes.

Key Responsibilities:

- Provide excellent customer service to Federated Insurance clients
- Support the Commercial Insurance Specialist’s daily activities
- Handle high request volumes accurately and promptly
- Communicate clearly with clients and colleagues

Requirements:

- Post-secondary education from college or university
- Two years of front-line customer service experience
- Exceptional communication skills and customer-focused approach
- Proficiency with Microsoft Office applications
- Adaptable, detail-oriented, team-first working style

Bring customer service, communication, and commercial insurance support skills to Federated Insurance’s client-focused associate opportunity.

📌 Commercial Insurance Client Service Associate (Canada)
🏢 Northbridge Financial
📍 Canada