Lead customer service and staff supervision as an Assistant Club Manager in Sudbury, Ontario. Support operations while creating a welcoming member experience.

Taymax Group is seeking an Assistant Manager to support the Club Manager with daily club operations. You will help develop staff, maintain customer service standards, and support a financially successful club. The work includes scheduling, payroll paperwork, member assistance, facility upkeep, and marketing promotions. Experience in customer service, preferably within gym or retail environments, is valued for this vacancy.

Key Responsibilities:

• Assist with recruiting, hiring, training,
  
  
  
  and developing staff
• Schedule and supervise shifts for regular coverage
• Support payroll processing and required paperwork
• Resolve or escalate employee and member concerns
• Oversee cleanliness, maintenance, supplies, and facility safety

Requirements:

• One to two years of customer service experience
• High school diploma or GED equivalent
• Current CPR certification and Microsoft Office proficiency
• Robust customer service, supervisory, listening, and problem resolution skills
• Valid drivers licence and reliable transportation

Bring supervisory, customer service, and problem resolution skills to support Taymax Groups Sudbury club operations and members.