Analyze seller performance and improve customer service as a Senior Marketplace Operations Specialist supporting Walmart’s global marketplaces in Mississauga.

This senior specialist supports Marketplace Operations by managing cross-border seller programs and developing reporting insights. The work includes operational metrics, returns management, customer service, and cross-functional partnerships. The role also supports seller and customer experience improvements across global marketplaces.

Key Responsibilities:

- Manage cross-border seller programs with internal and external stakeholders
- Monitor seller performance and operational metrics
- Identify trends and recommend process improvements
- Analyze and resolve operational issues
- Improve seller and customer experiences across marketplaces

Requirements:

- Bachelor's Degree required
- One to two years of day-to-day operations or logistics experience
- Retail Merchandising, Operations, or eCommerce experience is an asset
- Comfort with Microsoft Excel and PowerPoint is an asset
- Minimum age of 16

Support Walmart marketplace operations through seller analysis, cross-border programs, reporting insights, and customer experience improvements.

📌 Senior Marketplace Operations Specialist (Canada)
🏢 Walmart
📍 Canada