Salary Range: $53,000.00 To $62,611.00 Annually

Company Overview:

For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

Position Summary:

The Social Navigator position is an essential potion that will assist the offender with their willingness to participate in desistance of criminal behavior in the Edmonton community. The Navigator will be responsible for supporting and working directly with IOM and/or BAU clients, in collaboration with Edmonton Police Service Detectives to develop appropriate case management strategies for each individual

Responsibilities:

- Integrates Diversion & Desistance’s mission and vision into the development and implementation of client-centered case management plans
- Collaborate with the unit’s Registered Social Worker and sworn members to complement EPS’s case management/supervision strategies for social support and resources for high-risk clients by identifying the clients Risk Need Responsivity and Criminogenic Needs
- Ongoing case management with the clients to foster coordinated and timely services that meet the client’s basic needs




- Ongoing response along with consultation and collaboration with multiple professionals and agencies within the community to develop effective safety and support systems for clients as well as the public
- Work with clients who are incarcerated to implement reintegration plans to ensure smooth transition back into the community
- Engage directly with clients both in person and/or via telephone, on and off-site
- Attend daily meetings to discuss various clients, locate clients, and provide client updates to Detectives on a timely basis
- Provide regular reports on progress and case management
- Ensure ongoing follow up for clients by connecting with various agencies to ensure completion of tasks
- Refer and assist client with completion of application processes and referrals when necessary, including but not limited to detox facilities, addictions recovery treatment programs, employment/educational programs and mental health programs
- Report to Diversion and Desistance Admin Sergeant and Team Lead on daily activities and whereabouts
- Provide support during crisis intervention should a client be in distress and report immediately to Detective or Patrol
- Prioritize tasks, take initiative and maintain flexibility in case plans with timely documentation of same




- In collaboration with the assigned EPS Detective, the Navigator would be responsible for the execution of social case management decisions that would relate to the client’s housing, education, employment, addictions treatment, mental and physical health status while following basic RNR principals with respect to the client’s specific criminogenic needs. These decisions would be in considerations of the client’s needs and be balanced with public safety concerns

Documentation & Reporting (20%)

- Document assessments, services rendered, client outcomes, so that records are accurate and adequate
- Ensure documents and client files are complete, organized, and up to date, as per Diversion & Desistance business rules
- Prepare and maintain accurate, timely and complete file documentation on the designated EPS system and submissions in the skilled community, in accordance with the EPS file expectations
- Submit weekly highlights and/or reports as required
- Improve overall system performance by identifying, addressing and reporting any system gaps and redundancies

Community Involvement and Leadership (5%)

- Attending and representing Diversion & Desistance Branch at appropriate internal and external meetings as needed

Agency Engagement (5%)

- Complete agency specific administrative tasks
- Attend agency directed training and meetings

Other (5%)

- The Navigator may need to assess and address client/offender personal and family crisis both inside and outside of regularly scheduled work hours in relations to the needs of the client. Position may require flexibil

📌 Social Navigator (Canada)
🏢 enCompass Community Safety Agency
📍 Canada